It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: USA: 5-8 business days International: 10-20 business days
We work with an on-demand order fulfillment company with facilities worldwide! They ship to all countries.
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
If it’s past your estimated delivery date and you still don’t have your order, we’re here to help!
To help us resolve this for you faster, please see your shipping confirmation email and check that you entered the correct address. If the address was incorrect, send us an email at [email protected] and we’ll be happy to send you another order to the correct address. Please note it’ll have to be at your cost.
If the shipping address was correct, get in touch with us at [insert your support email here] with your order number. We’ll try to resolve this for you asap!
We work with a reliable, high-quality print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at [email protected].
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at [email protected] within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
As we said, we work with an on-demand order fulfillment company with facilities worldwide! Their team is using our APIs for making automatically orders. Can you cancel or edit an order? If you noticed that you created an order with mistaken size or color, please email us at [email protected] with order and transaction IDs, that we can forward it to company who is automatically getting your orders. Is it going to be successful? It depends on many factors. We are so sorry, but we are not able to promise that your canceling or editing an order will be approved. We will do anything that is in our ability to help you with any problems you have. We’ll be happy to send you another order with the correct details. Please note it’ll have to be at your cost.
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at [email protected] with photos of wrong/damaged items and we’ll sort that out for you.
At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at [email protected] within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!